Need help with an insurance issue?
Please note that if the policy was not issued in Florida, it falls outside of our jurisdiction and we will be unable to assist.
Please note that if the claim is covered under Medicare, Medicare Advantage, or Medicaid, FLDCS may not have jurisdiction.
Based on your responses, we recommend filing an insurance correspondence.
Based on your responses, we recommend filing an insurance complaint.
Based on your responses, we recommend filing a neutral evaluation.
Based on your responses, we recommend filing a mediation.
Based on your responses, we do not recommend filing at this time.
Request Assistance
Insurance Question or Concern
We can assist with insurance concerns and questions involving Florida-licensed companies for property, health, life, annuity, disability, long-term care, warranties, bail bonds, and title insurance. We also help with agent and agency issues including coverage disputes, premium problems, cancellations, refunds, and misrepresentations.
Mediation Request
Mediation allows you to meet with your insurance company with a neutral mediator present to resolve a claim dispute. This is a non-binding process, but if a settlement is reached, you have 3 business days to withdraw if the claim check has not been cashed and the company is notified.
Neutral Evaluation Request
Sinkhole evaluation enables you to meet with your insurance company and a neutral evaluator to resolve a sinkhole claim dispute. This is a non-binding process, but if a settlement is reached, you have 3 business days to withdraw if the claim check has not been cashed and the company is notified.